Fujian Longking New Land always adheres to the service philosophy of "Your satisfaction is our pursuit", practices the service commitment of "If the user is not satisfied, the service does not stop," and implements "24-hour service", "full-process service", and "cloud intelligent service" throughout the entire process of product manufacturing, installation, commissioning, operation, and maintenance.

Original factory spare parts
Twelve-star level service
365*24H

Original Factory Spare Parts

The after-sales service provided by Fujian Longking New Land only offers original factory spare parts, ensuring that the components and systems of the entire machine are compatible, integrated, and reliable, thereby effectively extending the service life of the equipment.

Match degree
Service life
Product performance
After-sales service

Twelve-Star Service

Fujian Longking New Land has established customer service outlets across domestic regions and in Europe, providing meticulous and attentive Star (STAR) services to customers using Fujian Longking New Land equipment nationwide and internationally. The after-sales service level of Fujian Longking New Land fully meets the requirements of the national standard "Commodity After-Sales Service Evaluation System" and has obtained the highest twelve-star certification.

Intelligent
Timely
Convenient
Reliable

Cloud Intelligent Service System
Online Concierge Service

Fujian Longking New Land combines over 20 years of operation and maintenance experience with AI intelligent technology to develop the independently intellectual property-owned "Cloud Intelligent Service" system. This system integrates "full lifecycle management of customer information" and "commissioning and after-sales quality management," providing comprehensive, efficient, and multi-dimensional "online concierge service."

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The company has established standardized maintenance operation procedures,
ensuring that customers receive consistently high-quality service,
and has received unanimous praise and recognition from domestic and international clients.